Hi, James

You currently owe £450 across one missed payment.

You have options. The fastest is to pay now. If now isn't a good time, we can set something up that fits — or talk it through. Whatever you choose, you'll see the next step before you commit to anything.

One-off
Pay now

Card or bank transfer. £450 clears on contact.

Plan
Set up a plan

Spread it over up to 6 months. Auto-approved if affordable.

Need help
I'm struggling

Talk to us about hardship. We won't penalise you for asking.

Disagree
Dispute

If you think the amount is wrong, raise it here.

Your account

Vehicle
2024 Porsche Cayenne S
Agreement
Lease · 36 months
Next payment
£1,184 due 14 May

Recent activity

  • SMS reminder sent
    Yesterday at 9:30am
    SMS
  • We'll call you Wednesday at 2pm
    Unless you let us know otherwise — change preferences below
    Scheduled
  • Direct debit attempt failed
    15 April · bank rejected with reason: insufficient funds
    Failed

Words you might have heard

Plain-language answers to terms like deficiency, redemption, reinstatement and write-off.

Open the glossary

Need someone to talk to?

Free, independent debt advice is available — no charge, no pressure, and it does not affect your account with us.

  • StepChange Debt Charity
    stepchange.org · 0800 138 1111
  • Citizens Advice
    citizensadvice.org.uk