Administration
Configuration, governance and integration surfaces.
Jurisdictions & rules
Per-regulator behaviour: contact frequency, time-of-day, vulnerability paths, repossession, disclosures.
Users
Onboard, suspend, and assign roles to ops staff.
Roles & permissions
Surface-level read / write / approve scoping.
Queues
Skill, jurisdiction, balance band, priority and SLA.
Integrations
Core banking, payment, dialer, telephony, bureau, messaging, skip-trace, speech.
Configuration history
Versioned, reviewable, rollback-capable change record.