Back to disputesvalidation freeze
Validation period in effect
Outbound contact suppressed across all channels until 2026-05-22. Reg F §1006.34 requires written validation information; itemisation has been issued and the borrower has 30 days to respond before further collection activity may resume.
Borrower's claim
Disputes the calculated arrears amount; says March payment cleared.
Evidence chain
- bank statement Mar 2026.pdfadded 2026-04-22 by Borrower
- Reviewed; arrears total appears correctadded 2026-04-22 by Maria Castellanos